¶ … data collection, the author conducted semi-structured, "in-depth interviews" with minority female participants (p. 102). However, the study was broad enough to also include input from white females, white males, and ethnic minority males. A total of twenty organizations were contacted, all of which publically proclaimed their commitment to ethnic diversity in the workplace. This is because "the broader study aimed to…examine whether reality matched the rhetoric of equality of opportunity within organizations," (p. 102). Of the twenty contacted, only three granted the interviewers access; and one of those three withdrew later. That organization claimed it was "restructuring," which would imply that its public relations department understood full well the ramifications of exposing potential problems among its workforce. Moreover, the author did interview managers at the only two organizations that agreed to participate formally in the research. RetailCo. And Health Trust managers were interviewed to offer their perceptions of organizational policies and practices. In other organizations, managers might have been silenced or intimidated. This reflects poorly on the organizational cultures in companies that otherwise claim to offer equal opportunity. Independent groups of participants were also recruited to fill out the bulk of the population sample. The independents could be anyone from a domestic worker to a doctor. Therefore, social class or status variables were not factored into the final...

The desire to participate in the study could have been motivated by personal vested interest in promoting scholarly research. Perhaps professional women were more likely to be interviewed because they have thought critically about gender issues. The author also points out that the independent groups enhanced the "richness" of the data because they reveal the diversity of work experiences and conditions for minority women.
Formal access could not be gained for a number of public relations reasons. If the results of the study revealed that the organization in question was not fulfilling its commitment to ethnic diversity, then it would reflect poorly on the company. To protect its reputation and image, the companies denied access. Essentially, though, denial of access was like an admission of guilt. Perhaps if the researcher guaranteed organizational anonymity, more companies might have granted access.

The differences between participants in organizations granting formal access and participants from the independent worker group might be due to organizational constraints on behavior. Yet even among the "independents," a patriarchal social structure could still confine their attitudes and answers to interview questions. Therefore, there might be more similarities and differences between those who work in the organizations and those who were deemed "independent." The workers in organizations granting formal access might certainly have felt more taciturn when…